The role of the Behavioral Health Integration (BHI) program at Northwest Community Care Network (NCCN) is to ensure that the behavioral health needs of our patients are met in the highest quality setting while maximizing access, continuity and responsible managing cost. For our patients with moderate to high behavioral needs we seek to collaborate with our MCOs, their specialty provider networks, and other community partners to support effective co-management of shared patients and development of innovative programs to meet patient needs. For our patients with mild to moderate behavioral health needs we seek to support our primary care network providers in realizing a true patient-centered medical home with fully-integrated behavioral health resources to provide up-stream, preventative care in an accessible setting. In support of all of these efforts we advocate across levels for legislation and policy that supports the highest quality of care for our patients.
Behavioral Health Links
Behavioral Health Integration
In Brief: Providing technical assistance to primary care practices who desire to increase their behavioral health integration across the spectrum of integration. Areas of focus can range from improved screening protocols to full model implementation.
Key Tools: Technical Assistance, Preparation Materials, Screening Tools, practice readiness assessments
Behavioral Health Care Management
In Brief: NCCN provides specialty behavioral health care managers work to provide assistance to patients with behavioral health needs or those with both behavioral health and physical health needs.
Key Tools: Comprehensive Health Assessment, Medication Reconciliation, Home Visits, Goal Setting, Transitional Care Support, Monthly case staffing
Chronic Pain Management
In Brief: NCCN is dedicated to curbing abuse of prescription pain medications and to support effective treatment for both chronic pain and substance use disorders
Key Tools: Physician Toolkit, Care Management Support, Prescribing and Utilization Reports,
In Brief: Screening, Brief Intervention, and Referral to Treatment – evidence based program for the identification of and intervention in risky alcohol or drug use in a primary care setting
Key Tools: Screening tools, Technical Assistance, Referral Resources
Accessing Mental Health/ Substance Abuse Specialty Services
In Brief: Guidance in connecting patients with needed Specialty Mental Health/Substance Abuse Services and in actively collaborating with Mental Health/Substance Abuse service providers around patient care
Key Tools: Provider Portal (claims based patient reporting system), connection to resources, referral/communication tools between PCP and MH/SA providers, referral support for Care Managers through CMIS, Development of referral pathways
In Brief: Key role of Network Psychiatrist who is available to Primary care physicians and Care Management staff to provide feedback/suggestions regarding psychotropic prescribing.